Service and Warranty Policy

Our service process

1. You submit a booking or enquiry and receive an enquiry ID.
2. We review the request and inspect the device.
3. We share the diagnosis, estimate and applicable terms.
4. Repair begins only after your approval.
5. You can follow progress on the Track Repair page.

Warranty

[Add warranty terms once confirmed — duration, what is covered (parts and/or labour), and exclusions such as physical or liquid damage after repair.]

Making a warranty claim

[Describe how customers raise a claim and what to bring.]